When: The Scientific Secrets of Perfect Timing

When: The Scientific Secrets of Perfect Timing

In When: The Scientific Secrets of Perfect Timing, a new book published this month, author Daniel Pink shows how timing is everything, and how it’s a science not an art. The Daily ‘When’ The first part of the book looks at the best times of the day...
Using Goodhart’s Law to Ensure Your KPIs Are Not Misused

Using Goodhart’s Law to Ensure Your KPIs Are Not Misused

Back in the 1970s, economist Charles Goodhart popularised a saying which has become known as Goodhart’s Law: “When a measure becomes a target, it ceases to be a good measure.” * The law warns against the natural human tendency to ‘game the...
Picking the Right Path to Real Business Intelligence Success

Picking the Right Path to Real Business Intelligence Success

I recently had a fabulous conversation with David Norris from Bloor. We discussed the meaning of ‘real’ business intelligence, and the fact that so many organisations are still failing to achieve it. David presented his thoughts on this in his own recent article,...