Why Culture Change Is Key to the Success of Business Intelligence Technology
business intelligence success

Written by: Phil Husbands

I show organisations of all shapes and sizes how real business intelligence isn't just about technology. As the Data and Analytics Director at Acrotrend, I help businesses to turn their data into truly valuable reports and information, by aligning BI and data technology with their goals, people and processes.

I’ve written a piece for growthbusiness.co.uk, in which I outline some of the reasons why business culture is so crucial to BI success, and I mention a few ways in which effective BI cultural change can be achieved.

It’s an important topic that I’m always happy to write about and discuss, because despite the fact that it’s commonly understood that successful BI is about more than just technology, many BI projects still put too much focus on technical aspects and not enough focus on the challenge of establishing a healthy BI culture in the business. And when BI technology fails to adequately connect with a business’s people and processes, then it’s impossible to achieve the positive business change that is (or should be) the ultimate objective of any BI project.

Unlike BI technology, BI culture can’t simply be installed and switched on.

In the piece, I describe how a healthy BI culture is typified by two things; Business processes that are appropriate for achieving the business’s goals, and business people who understand how to interpret and apply the right information to those processes. I continue by briefly calling out some methods of building a healthy and effective BI culture.

So to learn more, head on over to growthbusiness.co.uk and continue reading. And please share your comments, I’m interested to hear about your experience and if you’ve tried the methods I’ve highlighted.

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